Refund policy

Westbreak Golf Return & Refund Policy

We want you to be confident in your purchase from Westbreak Golf. We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, the item must be returned in substantially the same condition in which it was received.

New and unused items must remain unused and include their original packaging, tags, accessories, headcovers, tools, or other included components, when applicable.

Pre-owned golf equipment must be returned in the same condition in which it was sold and may not have been materially damaged, modified, or altered after delivery. Normal condition and wear that were disclosed in the original product listing will not affect return eligibility.

Proof of purchase is required for all returns.

To request a return, contact us at cory@westbreakgolf.com. If your return is approved, we will provide instructions for returning your item. Items returned without prior authorization may not be accepted.

Please do not send a return until you have received return instructions from Westbreak Golf.

Return Shipping

For standard returns, including change-of-mind purchases, the customer is responsible for return shipping costs. Original shipping charges are non-refundable unless the return results from an error by Westbreak Golf.

If you receive the wrong item, an item arrives damaged, or the item materially differs from its description, please contact us immediately. If Westbreak Golf determines that the issue resulted from our error, we will provide an appropriate resolution and cover applicable return shipping costs.

Golf Club Condition

Golf clubs sold as new must remain unused to qualify for return as a new item. A club that has been hit, played, or otherwise used may no longer qualify for return as new.

Pre-owned clubs are individually described and/or photographed to show their condition. Please review the product description and photographs before purchasing.

Custom and Modified Equipment

Custom, personalized, special-order, or customer-modified products are not eligible for return unless they arrive defective, damaged, incorrect, or otherwise qualify under applicable law.

This includes equipment that has been customized at the customer's request, including clubs that have been cut, extended, reshafted, regripped, bent for loft or lie, engraved, personalized, or otherwise modified.

Final Sale Items

Products specifically identified as Final Sale on the product page are not eligible for return except where required by law. Gift cards are also non-returnable.

Damages, Incorrect Items & Other Issues

Please inspect your order when it arrives. If your item is defective, damaged during shipment, incorrect, or materially different from the product listing, contact us as soon as possible at cory@westbreakgolf.com so we can evaluate the issue and make it right.

Please retain the item, original packaging, shipping materials, and photographs of any damage while we review your claim.

Exchanges

We do not currently offer direct exchanges. The fastest way to obtain a different item is to return the original item, if eligible, and place a separate order for the replacement.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow up to 10 business days after approval for the refund to be processed. Your bank or credit card provider may require additional time for the refund to appear.

If more than 15 business days have passed since your refund was approved, please contact us at cory@westbreakgolf.com.

European Union Customers

If merchandise is shipped into the European Union, customers may have additional cancellation and return rights under applicable consumer protection laws, including a 14-day cooling-off period where applicable. Nothing in this policy limits rights that cannot legally be waived.