Shipping policy
WESTBREAK GOLF SHIPPING POLICY
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will generally begin processing on the next business day.
During periods of high order volume, product launches, promotions, or holidays, processing times may be slightly longer.
Shipping Rates
Shipping charges are calculated and displayed at checkout based on the items in your order, shipping destination, and available shipping method.
From time to time, Westbreak Golf may offer free or discounted shipping promotions. Any applicable terms will be displayed with the promotion.
Estimated Delivery
Estimated transit times are provided during checkout when available. Delivery dates are estimates and are not guaranteed.
Carrier delays, severe weather, holidays, and other circumstances outside of our control may affect delivery times.
Tracking
When tracking information is available, customers will receive a shipping confirmation email containing their tracking information once the order has been prepared for shipment.
Please allow time for the carrier to scan the package and activate tracking information.
Golf Clubs and Oversized Items
Golf clubs, golf bags, and other oversized products may require specialized packaging and may have different shipping rates than smaller merchandise.
Multiple items may be shipped together or separately depending on their size and availability.
Pre-Owned Equipment
Pre-owned golf equipment is carefully packaged to help protect it during transit. Because pre-owned products may have existing cosmetic wear, customers should review the product description and photographs before purchasing.
If an item arrives with damage that was not disclosed in the product listing, please contact us promptly at cory@westbreakgolf.com.
Merchandise Fulfilled by Third Parties
Certain Westbreak Golf merchandise may be produced or fulfilled by a third-party fulfillment partner. These products may have different processing or delivery times and may ship separately from other items in the same order.
When applicable, estimated fulfillment or shipping information will be provided on the product page or during checkout.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at cory@westbreakgolf.com. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has been processed or transferred to the carrier.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, you receive an incorrect item, or tracking indicates a potential shipping issue, please contact us at cory@westbreakgolf.com with your order number and relevant photographs when applicable.
We will review the issue and work with you and/or the shipping carrier toward an appropriate resolution.
International Shipping
Westbreak Golf currently ships to destinations made available during checkout. Availability, shipping rates, duties, taxes, and delivery times may vary by destination.
Customers are responsible for any customs duties, import taxes, or other charges imposed by their destination country unless otherwise stated at checkout.
Questions
For questions regarding shipping or an existing order, contact:
Westbreak Golf
cory@westbreakgolf.com